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Job Opportunities at Mt. Franklin


We are El Paso's fastest growing insurance agency. We are in need of top quality candidates to help our expanding business. If you are interested in working with seasoned professionals in a top quality environment with competitive pay, we would like to hear from you. Benefits of employment include:

Health, dental, and vision insurance plans
Company paid long term disability
401(k) retirement plan with company matching dollar-for-dollar
Paid vacation, holidays, and sick time
Paid training

Please send resumes to jobs@mtfia.com

OPEN POSITIONS

Producer: Whether you are starting to build your own book or have the experience and relationships in place, Mt. Franklin provides top access to carriers, a collegial working environment, best-in-class back office support, and an opportunity to work independently while growing.

 

Personal Lines Insurance CSR:

We are the largest El Paso owned independent insurance agency. We are seeking to add a Customer Service Representative (CSR) to our downtown area office to help our personal lines clients with their automobile, home, and umbrella insurance.

Job Description 

Our CSR answers incoming calls and provides service to the callers (policyholders and producers). Responsibilities include:
*) Provide accurate and professional answers for routine insurance questions, for example, status of accounts, billing, and coverage questions
*) Provide quotes, advice, and policy options for clients
*) Determine when and how to escalate calls if they can not be resolved
*) Must have a Texas Insurance License (general lines) or be able to be licensed within 60 days

Requirements

*) Must be bilingual
*) Should be licensed for insurance in the state of TX or able to obtain license within 60 days
*) Must have background in insurance processing / servicing

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Phone: 915.599.2900 

Fax: 915.921.5550

 

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